--- title: "CRM for recruiting and staffing: from first reply to placement · TalaLevel" description: "TalaLevel runs a recruiting desk's whole process: candidates screened by text and call, resumes, licences and references collected and checked against the job order, the submittal written, the placement, fee and each recruiter's share kept. Set up for you by a TalaLevel representative." url: https://talalevel.com/for/recruiting/ --- Recruiting and staffing # From first reply to placement, on one candidate. TalaLevel texts and calls candidates, asks what the job order needs, collects resumes and licences, checks them against the role and keeps the placement and fee through the guarantee. Set up for you. [Start your 7-day trial](https://app.talalevel.com/signup?plan=pro&interval=month) [See pricing](https://talalevel.com/pricing/) No seat minimum · No demo call · Cancel anytime The whole process ## Eight stages, from first reply to placement. This is how a candidate moves through TalaLevel. Each step says who does it. Stages marked “Set up for you” are configured in your workspace by a TalaLevel representative: your document reader, your job orders, your submittal. You don't build anything. Runs today *works the day you sign up* Set up for you *a TalaLevel representative sets it up in your workspace* 1. The candidate #### Replies, calls or fills in a form A reply to your text about a role, a call back, your careers form, or a list you import. 2. TalaLevel #### Finds their lead A text or a call is matched to the lead by its number, so the reply lands where the rep expects it. 3. TalaLevel #### Cleans the list before a text is spent Opted-out numbers, landlines and numbers that can't take a text are dropped from a batch before it sends. Checked here - Opt-outs, by the number that said stop - Landlines and numbers that can't take a text - Quiet hours for batches 1. TalaLevel #### Files the reply and tells the team The text lands on the lead, and the reps' phones get a push. 2. TalaLevel #### Reads it and sets the status Interested, not interested or call later, from what they actually wrote. 3. Tala #### Answers, if you switched her on Tala replies in your words, from your own numbers, and keeps the conversation going until a person takes it. Checked here - Quiet hours in their time zone - Your numbers' carrier registration - The day's carrier limit on each number 1. Tala #### Asks what the job order asks The role, years of experience, licences, pay, availability, location and work authorisation. 2. Tala #### Asks for the documents A resume and the licences, by text or by email. 3. Joey #### Or Joey asks on the call If Joey, the AI caller, reaches them, he asks the same questions on the phone. 4. Your rep #### Takes over when it matters A question about pay or terms hands the lead to a person at once, with a push. Checked here - One question at a time - Quiet hours in their time zone - Words carriers block, kept out of every text 1. The candidate #### Sends what they have A resume, licences and certifications, references and work authorisation. 2. TalaLevel #### Sorts and names every file Filed by kind on the lead. 3. TalaLevel #### Knows what is still missing Against the job order's list. 4. Tala #### Asks only for those “Thanks, got your resume and licence. Could you send two references?” Checked here - The same file sent twice - Documents missing - Gone quiet: the lead moves aside until they write back 1. TalaLevel #### Reads the resume Years per skill and how long they stayed in each job. 2. TalaLevel #### Reads the licences States, numbers and expiry dates. 3. TalaLevel #### Holds it against the job order Pay expected against the rate, location against the site. Checked here - Licences near expiry - Gaps between jobs 1. TalaLevel #### Names the lane Direct hire, contract, temp, or keep warm. 2. TalaLevel #### Says submit, fix first or not now With the reason in a line. 3. Your rep #### Gets a push when it is ready “Ready to submit” on the recruiter's phone. Checked here - Pay over the rate - Expired licence - No work authorisation - Short tenures 1. TalaLevel #### Writes the submittal Experience, licences, availability and pay, in your format. 2. Your rep #### Reads it over and sends it To the hiring manager. 3. Your rep #### Records the client's answer Interview, offer or pass. Checked here - Every claim from the file 1. Your rep #### Records the placement Start date, and the fee or the margin, monthly or once. 2. TalaLevel #### Works out each recruiter's share In the month it was won. 3. TalaLevel #### Takes it back on a fall-off If the candidate leaves inside the guarantee, if that is your rule. Checked here - Owed against paid, per recruiter, per month Flags ## What gets flagged, before a client sees it. Each flag comes from the documents or the conversation. A flag is a question for your recruiter, never a message to the candidate. - ### Pay over the rate What they want against what the job order pays. - ### Expired licence Or one that runs out before the assignment ends. - ### No work authorisation For the country the job is in. - ### Gaps between jobs Time the resume doesn't account for. - ### Short tenures Several jobs held only a few months. - ### Too far from the site Location against the job, and whether they'll travel. - ### Not available yet A start date after the client's. - ### No references None given yet. - ### Told against the resume What they said against what the resume shows. Where a candidate can land 1. 1 **Direct hire** A permanent role with a placement fee. 2. 2 **Contract** A set term, billed by the hour. 3. 3 **Temp** Short assignments, as they come. 4. 4 **Keep warm** A fit, not now; a callback on the day they gave. 5. 5 **Not a fit** Said plainly, and let go. Documents ## Every document, asked for once. Tala and your recruiters see the same list. When a file comes in, she says what arrived and asks only for what is still missing. From the candidate - Resume *In* - RN licence *In* - References *Missing* - Work authorisation *In* Tala Thanks, got your resume and licence. Could you send two references when you get a chance? - ### Resume The latest one. - ### Licences and certifications With their expiry dates. - ### References Two, with how to reach them. - ### Work authorisation For the country the job is in. - ### Availability and pay From the conversation. - ### Placement agreement From your template, signed on a link. On screen ## What your recruiter sees, on the lead. Drawn from the app's layout. The candidate and every figure are an invented example. Screen **Maria Ortiz, RN** ICU · 7 years · open to travel Activity Screen Submittal Placement Ready to submit Contract, 13 weeks ICU licence current, steady tenures, pay within the job order's rate. ICU years **7** *Across 3 hospitals* Licence **Active** *Compact · to 2027* Pay ask **$62/hr** *The rate allows $65* Start **Dec 1** *After her current assignment* Fit Direct hire *Maybe* *Open to permanent later* Contract *Reached* *The 13-week ICU order fits* Temp *Not reached* *Wants 13 weeks* Ask her Can she work nights for the first four weeks? Is her BLS current? Missing Resume References Signed placement agreement 9:41 TalaLevel *now* **Ready to submit: Maria Ortiz, RN** Contract · ICU, 13 weeks Home · Callbacks today **James Lee, RT** Said “call me when my contract ends” · Dec 6 What you get ## Part of it runs the day you sign up. The rest is set up for you. You don't configure the industry parts yourself. A TalaLevel representative sets them up in your workspace, around how your floor already works, and hands it over running. Runs today - Leads from imports, texts, calls, your website form and the API - Texting from your own numbers, with the carrier registration done with you - Tala answering, qualifying, following up and booking calls, each switch off until you turn it on - The power dialer, recordings, transcripts and call notes - Joey, the AI caller, on Scale - Statuses that follow the conversation, hand-overs, callbacks and pushes - Deals and each rep's commission, taken back on a cancel if that is your rule - Contracts from your own templates, signed on a link Set up for you - The document reader: resumes, licences and references - Your job orders, so each candidate is held against the role - Every flag above, and your lanes - The submittal, written in your format By plan ## Every plan runs the floor. Pick by how you sell. | | Dialer | Pro | Scale | | --- | --- | --- | --- | | Lines dialed at once | 1 | 3 | 10 | | Texts a seat a month | Not included | 2,000 | 6,000 | | Tala answers and follows up | Not included | Included | Included | | Joey, the AI caller | Not included | Not included | Included | | Coaching: listen, whisper, take over | Not included | Not included | Included | | Price a seat | $47 a month | $97 a month | $247 a month | Full prices are on the [pricing page](https://talalevel.com/pricing/) . See also [sales texting](https://talalevel.com/sales-texting/) , [Tala, the AI sales assistant](https://talalevel.com/ai-sales-assistant/) and [Joey, the AI caller](https://talalevel.com/ai-caller/) . Questions ## Questions from recruiters. Straight answers. ### Is TalaLevel a CRM for recruiters and staffing firms? Yes. It runs the whole process: candidates screened by text and call, resumes and licences collected and checked against the job order, the submittal written, and the placement, fee and each recruiter's share kept. ### Can Tala screen candidates by text? Yes. Tala asks the job order's questions one at a time: role, experience, licences, pay, availability, location and work authorisation, each switch off until you turn it on. ### Does it read resumes? Yes, set up for you. Years per skill and how long they stayed in each job are read off the resume and held against the job order. ### Does it track licence expiry dates? Yes, set up for you. Licences are read with their states, numbers and expiry dates, and one that runs out before the assignment ends is flagged. ### Does it write the submittal? Yes, set up for you. Experience, licences, availability and pay, from the file, in your format. The recruiter reads it over before it goes. ### Does it track placement fees? Yes. Each placement is a deal with the fee or the margin, monthly or once, and each recruiter's share is worked out, taken back if the candidate leaves inside the guarantee, if that is your rule. ### Will Tala negotiate pay? No. Tala asks what they expect and hands pay and terms to a person. ### What does “Set up for you” mean? A TalaLevel representative configures those stages in your workspace for you: the document reader, your rules and lanes, your forms and where files go out. You don't build or configure anything yourself. ### Can my recruiters dial from it? Yes. The power dialer rings up to 10 lines at once on Scale, 3 on Pro and 1 on Dialer, and every call is recorded, transcribed and filed on the lead. ### Does Tala text at night? Her replies to someone who writes in can go at any hour. Her own follow-ups keep to 7am to 10pm in their time zone, and batches keep to quiet hours. ### How much does it cost? Dialer is $47 a seat a month, Pro $97 and Scale $247, with a 7-day trial. Texting and Tala start on Pro; Joey, the AI caller, is on Scale. ## Your next lead texts back tonight. Be there. [Start your 7-day trial](https://app.talalevel.com/signup?plan=pro&interval=month) [Talk to Joey](https://talalevel.com/#talk)