--- title: "Sales CRM with a built-in dialer and texting · TalaLevel" description: "TalaLevel is a sales CRM for teams that sell by phone and text: leads, lists, pipeline, calendar and reports, with a power dialer and texting built in. It updates itself from every call and text." url: https://talalevel.com/sales-crm/ --- Sales CRM # The sales CRM that keeps itself up to date. Leads, lists, pipeline, calendar and reports, with the dialer and the texting built in. Statuses, notes and callbacks are written from your calls and texts, so nobody spends Friday updating the CRM. From $47 a seat a month. [Start your 7-day trial](https://app.talalevel.com/signup?plan=pro&interval=month) [See pricing](https://talalevel.com/pricing/) No seat minimum · No demo call · Cancel anytime #### Callbacks, on time. Told her you'd call at 2, her time? It's waiting on Home at 2, her time. **Cole Fitness** Call at 2 her time 14:00 Call **Pratt Roofing** Wants the numbers 16:00 Call **Torres Cleaning Co** Call about the price Fri 10:00 Call #### Nobody goes quiet unnoticed. Leads who stop answering are marked, and Tala can follow up for you. **Mesa Solar** quiet 15 d Tala followed up **Canyon Landscaping** quiet 9 d Tala followed up **Red River Plumbing** quiet 10 d Tala followed up What it does ## A CRM your reps don't have to fill in. It fills itself. ### Statuses follow the conversation A lead who says yes, not now or no, on a call, in a text or in an email, is moved to the matching status. A status a person chose is left alone. ### Every call writes its own notes Calls are recorded, transcribed and summarised on the lead: what they need, by when, and who decides. ### Callbacks at their time Promise a call at 2pm their time and it is waiting on Home at 2pm their time, in whatever time zone you sit. ### Nobody goes quiet unnoticed Leads who stop answering are marked, and Tala can follow up for you by text and email. ### Reports from real calls Dials, connects, conversations and calls booked by rep and by day, the hours your leads pick up, and where deals drop off. ### Bring your leads with you Import a spreadsheet and the columns are matched. Statuses, owners and phone numbers come across. From our own floor ## Two reps, eight weeks. One CRM did the keeping. TalaLevel was built for our own outbound floor before anyone else could buy it. These are that floor's numbers from September to November 2026. **164,881** ### texts sent Every one filed on its lead, with the reply and what came of it. **18,933** ### calls made Each recorded, transcribed and summarised on the lead by the time the rep hung up. **911** ### conversations held by the AI For about $110 in total, answered in under two minutes at the median, at any hour. [Read how the two-rep floor runs](https://talalevel.com/blog/two-rep-floor-165000-texts-19000-calls/) By plan ## The CRM is in every plan. The phone comes with it. | | Dialer | Pro | Scale | | --- | --- | --- | --- | | Leads, lists, pipeline, calendar, reports | Included | Included | Included | | Power dialer, unlimited US calling | 1 line | Up to 3 lines | Up to 10 lines | | Texting from your own numbers | Not included | 2,000 texts a seat | 6,000 texts a seat | | Email from your Gmail, with follow-ups | Not included | Included | Included | | Tala, the AI assistant | Not included | 1,500 credits a seat | 5,000 credits a seat | | Price a seat | $47 a month | $97 a month | $247 a month | Full prices are on the [pricing page](https://talalevel.com/pricing/) . See also [the power dialer](https://talalevel.com/power-dialer/) , [sales texting](https://talalevel.com/sales-texting/) and [TalaLevel vs Close](https://talalevel.com/compare/talalevel-vs-close/) . Questions ## CRM questions. Straight answers. ### What is a sales CRM? A sales CRM is where a team keeps its leads and everything said to them: calls, texts, emails, notes, and where each deal stands. TalaLevel is a sales CRM with the phone and the texting built in, so the record is written as the work happens. ### What is the best CRM for a small team that sells by phone? One where calling is part of the CRM and not an add-on billed by the minute. TalaLevel is built for that: a power dialer, unlimited US calling and the CRM in one seat price, from $47 a month, with no seat minimum. ### Is there a CRM with a built-in dialer? Yes. TalaLevel's power dialer is part of the CRM on every plan. Every call is recorded, transcribed and summarised on the lead, with no separate phone system to connect. ### Do I still need a separate dialer or texting tool? No. Calling is on every plan, and texting from your own numbers, email from your Gmail and Tala, the AI assistant, start on Pro. ### Does the CRM update itself? Mostly, yes. A lead who says yes, not now or no on a call, in a text or in an email is moved to the matching status. Calls are summarised onto the lead, a promised callback is put on Home for the time they asked for, and leads who stop answering are marked. ### Can I import my leads from a spreadsheet? Yes. Import a spreadsheet and TalaLevel matches the columns. Statuses, owners and phone numbers come across. ### Can I move from another CRM, such as Close? Yes. Export your leads from the other CRM as a file and import it. From Close, that is the Leads list, then More, then Export. Workflows do not import, but we rebuild the ones you depend on with you. ### Can I change the pipeline stages and statuses? Yes. The statuses are yours to name and order in Settings. When you set up, Tala suggests names from how you describe your business, and you take or leave them. ### Does TalaLevel have workflow automation? There is no drag-and-drop workflow builder. Following up, answering new leads and keeping statuses current are done by Tala, and a process of your own is built with you in your workspace. ### What does TalaLevel integrate with? Gmail, Google Calendar and Google Meet, and AI apps such as Claude and ChatGPT through its connector. It does not connect Microsoft 365 email. ### Does it send email? Yes, on Pro and Scale, from each rep's own Gmail, with follow-ups. ### What reports does it have? Dials, connects, conversations and calls booked, by rep and by day, against the month before. The hours your leads pick up, from your own calls. And where leads drop off between the first call and the deal. ### How does it handle callbacks? Tell a lead you will call at 2pm their time, and the callback is waiting on Home at 2pm their time, whatever time zone you are in. ### Can I assign leads to reps? Yes. Every lead has an owner, lists can be worked by more than one rep, and reports break the numbers down by rep. ### Who is TalaLevel not for? Teams that need to build their own automated workflows, custom objects, Microsoft 365 email, calling outside the US or a long list of integrations are better served by a larger CRM such as Close. ### How much does the CRM cost? Dialer is $47 a seat a month, Pro is $97 and Scale is $247. The CRM is in every plan. Pay yearly and two months are free. ### Is there a contract or a seat minimum? No. You pay monthly, can cancel anytime and can start with one seat. ### Do I need a demo call to try it? No. You sign up on this site and start a seven-day trial with a card on file. Cancel before it ends and you pay nothing. ### Can AI do my CRM data entry? In TalaLevel it does. Calls are transcribed and summarised onto the lead, what a lead tells you is kept for whoever speaks to them next, and statuses follow the conversation. ### Is TalaLevel a CRM for cold calling? Yes. It was built on an outbound floor that cold calls business owners: lists, a dialer that rings up to ten lines, voicemail left for you, and reports on which hours your leads pick up. ## Your next lead texts back tonight. Be there. [Start your 7-day trial](https://app.talalevel.com/signup?plan=pro&interval=month) [Talk to Joey](https://talalevel.com/#talk)