An AI that answers your leads and does the follow-up.

Software that does the parts of selling that are not the conversation itself: answering a new lead quickly, following up, writing the notes, finding what was said. Tala does these inside TalaLevel, from your own leads, calls and texts.

Only what you switch on: answering leads who text you, following up after a call, and answering people who fill in your website form. Each one is off until you turn it on.

No. If someone asks, Tala says it is an AI assistant and that a person on your team reviews every conversation.

In a conversation it holds, yes, and every text passes the same checks as a rep's: opt-outs, quiet hours in the lead's time zone and your numbers' registration. When you ask Tala for something in the app, it drafts and you press send.

Tala hands the conversation to a person on your team, who gets a notification. On our own floor it handed over 532 times in its first six weeks.

Yes. When a lead says they are interested, asks to be called later or says no, on a call, in a text or in an email, their status moves to match. A status someone on your team chose by hand is left alone, and you pick which statuses Tala may use.

On our own floor the median reply was under two minutes. It waits a minute or so on purpose, because people often send a second text right after the first.

Tala is included from Pro, at $97 a seat a month with 1,500 AI credits a seat. Scale has 5,000. A conversation Tala holds uses about 20 credits, and more credits are $10 per 1,000.

Yes. During a call the live call assistant listens to both sides and puts a line to say on your screen when the lead pushes back. After the call, the summary and the notes are written for you.

Yes. Tala holds one conversation across both. It sends the email it promised in a text, reads what the lead emails back, and follows up by text or by email if something is still missing. It answers an email only when it comes from an address on the lead.

With after-call follow-ups on, Tala reads the call and sends what it left owed: the email you promised, to the address on file or the one the lead said on the call, and a text to say it went. If a lead said they would get back to you on a day, Tala nudges them once on that day if nothing has come.

Credits are how Tala's and Joey's work is counted. A conversation Tala holds uses about 20 and a minute of Joey about 10. Pro's 1,500 credits a seat cover about 75 conversations a month, and more credits are $10 per 1,000.

It is built not to. Every figure in a draft is checked against what is on the lead, and a draft that fails the check is handed to a person and not sent.

Yes. You write one guide in Settings that tells Tala about your business, what to ask and how you talk. Tala signs with the name your team's texts use.

Yes. Tala asks the lead for a time and books the call for a rep. A callback promised for 2pm shows up on Home at 2pm in the lead's time zone.

It answers a lead who texts at night. Its own follow-ups go out between 7am and 10pm in the lead's time zone.

No. Tala picks up once someone is in a conversation: a lead who texts you, a lead you spoke to on a call, or someone who filled in your website form. Cold outreach is sent by a person.

Tala works in writing: texts, emails and anything you ask for in the app. Joey is the AI caller on Scale, who phones a list you set running.

Yes. TalaLevel has a connector for AI apps, so Claude, ChatGPT or Cursor can read your leads, prep calls and draft follow-ups, with every send waiting for your yes.

On our own floor the AI held 911 conversations in six weeks for about $110 in total. In TalaLevel a conversation uses about 20 credits, and 1,500 credits a seat come with Pro.

Yes. What a lead says is kept on the lead, their status follows the conversation, and a promised callback is put on Home for the time they asked for.