MCP server reference

The server is at https://app.talalevel.com/mcp (Streamable HTTP). An AI app signs in with OAuth 2.1 or sends a workspace key. It gets read tools, change tools and send tools according to what the person allowed; every change and send is asked first and logged.

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The address

Streamable HTTP, stateless, POST only. Answers are JSON. No session is kept between calls.

An owner or admin turns AI apps on for the workspace first, in Settings → AI apps, and chooses whether reps may connect and how much a rep’s app may do.

Text
https://app.talalevel.com/mcp

Connect

App How
Claude, ChatGPT Add a custom connector, paste the address, sign in.
Cursor, VS Code, Windsurf, Zed, Goose Add a remote MCP server with the address. The app opens the sign-in page.
Claude Code claude mcp add --transport http talalevel https://app.talalevel.com/mcp
Claude Code plugin claude plugin marketplace add bcssewl/talalevel then claude plugin install talalevel@talalevel
n8n, your own agent Send a workspace key: Authorization: Bearer tl_live_…

When you sign in you pick the workspace and what the app may do: Read only, Read and write, Read, write and send, or a level for each area. You can change it or disconnect at any time in Settings.

Signing in

The server follows the MCP authorization spec: OAuth 2.1 with PKCE (S256).

Address What it is
/.well-known/oauth-protected-resource/mcp Resource metadata (RFC 9728)
/.well-known/oauth-authorization-server Server metadata (RFC 8414)
/oauth/register Dynamic client registration (RFC 7591)
/oauth/authorize, /oauth/token, /oauth/revoke The flow
  • A call with no valid token is a 401 whose WWW-Authenticate header names the resource metadata, so a client finds everything from the one address.
  • A client is known by dynamic registration or by its own client metadata document (its https address is its client id).
  • An access token lasts an hour. A refresh token lasts thirty days and is swapped for a new pair on each use.
  • A workspace API key works in the same header, with the key’s own permissions.

What an app can see

An app reads exactly what the person who connected it can open in TalaLevel. A rep who sees only their own leads gets only those. A tool is listed only when the person’s grant covers its area, so the tool list is the list of what the app may do.

whoami is always listed. It says who the app works as, in which workspace, their role and time zone, and what the app may do there. Call it first.

Read tools

Tool What it answers
search_leads Leads by name, contact, email, phone, or what was said on their file. Filters: status, list, starred, mine.
get_lead One lead in full: contacts, phones in dial order, status, owner, fields, task, latest calls, notes, texts, emails, deals.
get_lead_timeline Everything that happened on one lead, newest first.
search_what_was_said One search over texts, call transcripts and summaries, emails and notes, by words and then by meaning.
search_calls Calls by lead, day, who made them (a person or the AI caller), how far they got, length, or words.
get_call One call: outcome, summary, facts heard, objections, notes and the transcript.
search_texts Texts across threads: ours, theirs or both, by words, number, lead or day.
get_texts One text thread, oldest to newest, with who sent each message.
list_lead_emails The email exchange with one lead.
get_email One email in full.
search_emails Emails by words, direction, or only those still waiting for an answer.
list_notes A lead’s notes.
list_tasks Open tasks grouped as overdue, today, waiting and received.
list_lists, list_leads_in_list Saved lists and who is on one.
get_pipeline Each stage of the pipeline with its leads.
list_deals, get_deal_record Deals with stage, worth and owner; one deal with its history.
list_events Booked calls and calendar events, day by day.
get_figures Activity for a period: dials, connects, conversations, talk time, texts, replies, booked and won, for each person.
list_team The people in the workspace.
list_templates, list_waves, get_ai_caller Text templates, text waves, and what the AI caller is doing now.
search, fetch The pair ChatGPT expects for search connectors.

Answers are compact text with the ids the next tool takes and a link to each record in the app. Times are in the person’s time zone. A page holds at most 50 rows and gives a cursor for more.

Change tools

Listed when the grant has the area at write. Nothing here reaches a lead.

Tool What it does
create_lead Makes a lead from a name and a phone or email. A phone already on a lead is not made twice.
update_lead Changes name, email, city, state, custom fields, or adds a phone.
set_lead_status Sets one of the workspace’s statuses.
star_lead Stars or unstars a lead.
add_note, update_note Adds a note, or replaces one’s text.
set_task, complete_task Sets what to do next on a lead and when, including a callback time; marks it done.
create_list, add_to_list, remove_from_list Makes a fixed or filter list; changes who is on a fixed one.
move_in_pipeline Moves a lead to another stage.
open_deal, update_deal, move_deal Opens a deal, changes its facts, moves it to a stage including won or lost.
draft_text, draft_email Leaves a draft in the person’s own text box or email card in the app. The person presses Send.

Change tools are not marked read-only, so Claude, ChatGPT and the rest ask the person before each one. Tools that overwrite or remove something are marked destructive.

Send tools

Listed when the grant has the area at send and the person’s role allows it in the app.

Tool What it does
send_text Texts one of the lead’s own numbers from your registered numbers. Never a number typed in.
send_email Emails one of the lead’s own addresses from the person’s Gmail or a workspace address.
preview_batch then start_batch A text batch: one template to a list. cancel_batch stops it.
preview_wave then run_wave Runs a text wave now.
preview_ai_run then start_ai_run Starts Joey, the AI caller, on a list. stop_ai_run and resume_ai_run control it.

How sends are kept safe:

  • Every send goes through the same checks as the app: opt-outs, quiet hours in the lead’s time zone, message length, your numbers’ registration.
  • Where a person in the app would see a warning and could choose to send anyway, an AI app is refused. It is told why.
  • A batch, a wave and an AI caller run are previewed first. The start takes the preview’s id and goes only if nothing changed since. A preview is good once, for 15 minutes.
  • Texts and emails count against a daily limit for each connection: 20 in 24 hours unless the owner changes it, at most 500.
  • Every send tool tells the model to show the person exactly what will be sent and to whom, and to send only once they say yes.

Ready-made commands

MCP prompts, shown as slash commands in apps that support them.

Command Takes Gives
prep_for_call a lead A briefing from the lead’s record, timeline, last real conversation, texts and emails.
my_day Your tasks, today’s calendar and the texts that came in since yesterday.
follow_ups days (5) Tasks that are due and warm leads that have gone quiet.
since_last_look a lead, a day What happened on a lead since you last touched it.

They read only. They change, draft and send nothing.

Limits

Limit Value
Reads for a workspace’s apps 300 a minute
Changes for a workspace’s apps 60 a minute
Rows one connection may read 5,000 in 24 hours
Texts and emails one connection may send 20 in 24 hours by default, at most 500

Over a limit, the tool’s error says which one and when it frees up.

The record

Every call an app makes is logged, including refused ones. Each change and send appears in Team → Activity as the person, “through” the app’s name. Settings → AI apps shows each connection’s calls today.

What it never gives out

  • Recordings. A call’s link plays it in the app, for someone signed in.
  • Files’ contents. A file is named, not handed over.
  • Another workspace’s data, or a lead the person cannot open. Both read as not found.

Words written by a lead (texts, emails, transcripts) come fenced and labelled as someone else’s words, so a model does not take them as instructions.

Questions

Does TalaLevel have an MCP server?
Yes, at https://app.talalevel.com/mcp. It works with Claude, Claude Code, ChatGPT, Cursor, VS Code, Codex, Zed, Goose, n8n and any app that speaks MCP over Streamable HTTP.
Can an AI agent send texts through the TalaLevel MCP server?
Yes, when the person grants send. send_text goes to one of the lead's own numbers through the same checks as the app: opt-outs, quiet hours and registration. The AI app asks the person before each send.
Which CRM can Claude or ChatGPT use to make calls and send texts?
TalaLevel is a sales CRM whose MCP server lets Claude, ChatGPT and other AI apps read every call, text and email on a lead, update leads and deals, send texts and emails, and start AI caller runs.

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