AI receptionist for auto repair shops
Talalevel is an AI receptionist for auto repair shops. It answers calls as your shop when everyone's under a car, asks about the vehicle and the problem, and books the drop-off on your calendar.
Updated November 3, 2026
Book a call about your auto shop →Hear a sample call
- Answers
- Every call and text, as your shop, day or night
- Asks
- Make and model, what it's doing, when they can drop it off
- Books
- The drop-off, on your Google Calendar
- Sends
- A confirmation and a reminder to the customer
How a call goes
CallerHow much for brakes on a 2019 Civic?
Your businessFront, rear, or both? And is it grinding or just soft?
CallerGrinding. Front, I think.
Your businessBring it in and we'll look before quoting. Thu 8:30 or 10?
Caller8:30.
Booked for Thu 8:30 am, bay on your calendar
Use this today, with or without us
The questions worth asking on every call, whoever picks up:
- What's the year, make and model?
- What's it doing, and since when?
- Are any warning lights on?
- Is it safe to drive?
- Will they drop it off or wait?
A voicemail greeting that gets you what you need:
"You've reached [Your Shop]. We're under a car right now. Leave your name, your car and what it's doing, and we'll call back by [time]."
A text to send straight after a missed call:
"Hi, it's [Your Shop]. Sorry we missed you. What car is it, and what's it doing? We'll find you a time to bring it in."
The problem it solves
In a busy shop, the phone rings while the people who could answer it have their hands in an engine. The service writer can only hold one conversation at a time, and the next caller gets voicemail.
What it does on a shop call
- Answers as your shop, within a minute, after closing too
- Asks what you'd ask: what car, what's it doing, how long has it been happening
- Quotes only the prices you've given it
- Books the drop-off on your calendar, and sends the confirmation and reminder
- Texts back anyone who hung up
What stays yours
Anything it can't answer comes to you straight away with the whole conversation. Everything is recorded and transcribed, so you can read what was said before the car arrives.
What a missed call costs you
Say a brake job brings in $800. Two of those a month that went to voicemail is $19,200 a year, and a customer who finds another shop tends to stay there.
The three calls you get
| The call | What Talalevel asks | What happens next |
|---|---|---|
| Something's wrong with the car | Year, make and model, what it's doing, drop off or wait | Talalevel books the bay on your calendar, with the vehicle and the symptom in the notes |
| How much for... | Which job, front or rear, what it's doing | It quotes only the prices you've given it, and otherwise says bring it in and you'll look before quoting |
| Something only you know | What they need | It comes to you straight away, with the whole conversation |
Your service writer gets a break
One person at the counter can only hold one conversation, and the next caller gets voicemail. Talalevel takes the calls your counter can't, in your shop's name, so the person in front of you gets your full attention and the person on the phone still gets a bay.
More than the phone
The receptionist answers the calls you already get. Talalevel is a growth firm, so it can also bring in the ones you don't: high-quality leads, exclusive or shared, ads and outreach, every quote followed up and regulars brought back.
How it starts
- We talk: how work comes in today and where it slips
- We set it up on your number and your calendar, in your shop's name
- You stay under the car, and the bays fill
What lands on your calendar
- Vehicle
- Symptom
- Drop-off time
- Full transcript
Questions owners ask
- Can it quote an oil change or brakes?
- Yes, if you give it those prices. Anything else gets an honest answer and a visit or a call with you.
- Does it work with my calendar?
- It works with Google Calendar today.
- Can I read what it told a customer?
- Yes. Every call and text is on your account, with the recording and the transcript.
- Can it tell a customer whether their car is ready?
- Anything it can't answer comes to you straight away with the whole conversation, so you can pick it up.
- Does it answer texts?
- Yes. By voice or text, whichever they used, day or night.
Related
What are missed calls costing you?
Work it out in a minute, or talk it through with us.