Is TalaLevel a CRM for appointment-setting agencies?
Yes. It runs the whole process: each client's list dialed and texted, replies answered by Tala, calls recorded and read into the client's questions, meetings booked with a brief, and each rep's commission kept.
Can I keep each client's work separate?
Yes, set up for you. Each client gets a workspace of its own, with its own list, numbers, statuses and reports.
Does it record and transcribe calls?
Yes. Every call through TalaLevel is recorded, transcribed and filed on the lead, and the answers are read into the fields you name.
Can reps see the client's questions during the call?
Yes. The live call assistant, on Pro and Scale, lists the questions and marks each one as it is answered.
Does it book meetings on the client's calendar?
Yes. Tala or the rep books the time, Google sends the invite, and a reminder text goes the day before if you switch it on.
Does it write a meeting brief?
Yes, set up for you. Who they are, why now, the pains, the answers to the client's questions, and the recording, in one brief.
Can Joey call the leads my reps don't reach?
Yes, on Scale. Joey calls a list a person sets running, asks the same questions, and every call is recorded and filed like a rep's.
Does it track commission per meeting?
Yes. Each held meeting is a deal, each rep's share is worked out, and a no-show or a rejected meeting takes it back, if that is your rule.
What does “Set up for you” mean?
A TalaLevel representative configures those stages in your workspace for you: the document reader, your rules and lanes, your forms and where files go out. You don't build or configure anything yourself.
How many lines can my reps dial?
Yes. The power dialer rings up to 10 lines at once on Scale, 3 on Pro and 1 on Dialer, and every call is recorded, transcribed and filed on the lead.
Does Tala text at night?
Her replies to someone who writes in can go at any hour. Her own follow-ups keep to 7am to 10pm in their time zone, and batches keep to quiet hours.
How much does it cost?
Dialer is $47 a seat a month, Pro $97 and Scale $247, with a 7-day trial. Texting and Tala start on Pro; Joey, the AI caller, is on Scale.